Criminal defense calls at 11 PM. Immigration emergencies on weekends. Custody crises at midnight. Sofia answers every call, qualifies the case, and captures full intake — in English and Spanish.
60%
After-Hours Calls Lost
to voicemail if unanswered (LexisNexis)
$15K+
Avg Retainer Missed
family law, criminal defense, immigration
24/7
Coverage
including holidays and weekends
$297
Starting Price
per month, no per-call fees
Built for law firm intake — not a generic answering service.
Missed a call at 9 PM? Sofia answers, qualifies the case type, and captures full contact and matter details before the caller hangs up.
Miami's legal market is majority Hispanic. Sofia handles intake in English or Spanish automatically — critical for immigration, family law, and criminal defense.
Sofia screens for case type, jurisdiction, and conflict of interest before booking a consultation. Your attorneys only call back qualified leads.
For urgent criminal defense or custody emergencies, Sofia follows your escalation path — notifying the on-call attorney by email or SMS with full call details.
Books initial consultations directly into your calendar based on case type and availability. Sends confirmation with intake checklist.
Every call ends with a full transcript and case summary delivered to your intake email. No details lost, no callbacks blindly placed.
“RAM AI Automations completely transformed my business. The AI receptionist has made day-to-day operations dramatically smoother. Calls are handled efficiently, leads are captured consistently, and customers get quick responses even when we're busy.”
70%
Cost reduction
48h
Time to live
Sofia is trained on your practice area — criminal defense, immigration, family law, and more.
Criminal Defense
Family Law & Custody
Immigration Law
Personal Injury
Real Estate Law
Business Litigation
Sofia collects intake information only — name, contact details, case type, and a brief matter description. She does not give legal advice, make case assessments, or access any case management system. Everything collected is delivered to your intake team via email with a full transcript.
Miami-Dade County is majority Hispanic, and a large portion of criminal defense, immigration, and family law calls come in Spanish. An English-only intake system turns away potential clients before they ever reach your firm. Sofia answers in English or Spanish automatically based on the caller's language.
Sofia answers immediately, captures the caller's name, contact number, location if relevant, and nature of the matter, then sends an email alert to your on-call attorney with the full transcript. You configure the escalation path during setup — Sofia follows it exactly.
Sofia can ask preliminary screening questions you define — opposing party names, matter type, jurisdiction — and flag responses that match your conflict criteria. She does not run formal conflict checks, but she captures the data your intake team needs to do so before calling back.
A single missed criminal defense call or family law emergency can represent a $5,000–$15,000+ retainer. If your firm misses 2–3 calls per week after hours, that's $10,000–$45,000/month in potential cases that called your competitor instead.
No long-term contract. Month-to-month, cancel anytime. Most firms recoup the $297/month fee with a single after-hours retainer in the first week.
Book a free 15-minute demo. We'll configure Sofia for your practice area and have you live in 48 hours.
Or explore: AI Receptionist Miami · Bilingual AI Receptionist · Law Firm After-Hours Guide · Pricing