A dog emergency at 2 AM. A cat in distress on Sunday. Sofia answers every call, books the appointment, and captures intake in English and Spanish — so your team walks in ready.
Serving Miami vet clinics in Kendall, Coral Gables, Doral, Pinecrest, South Miami & Palmetto Bay
35%
Calls Missed
avg vet clinic during peak hours
71%
Pet Owners
choose first clinic that answers
24/7
Coverage
including overnight emergencies
$297/month
Starting Price
$1,500 one-time setup
Every feature built for the veterinary practice flow — not a generic call center tool.
Pet emergencies don't follow business hours. Sofia answers immediately, assesses urgency, and routes to your on-call vet or emergency referral.
Books wellness visits, vaccinations, dental cleanings, and follow-ups directly into your schedule with no hold time.
Miami's veterinary market includes many Spanish-speaking pet owners. Sofia switches languages automatically — no menu, no delay.
Collects pet name, species, breed, age, and owner contact info before the appointment — so check-in is faster.
Logs refill requests with pet name, medication, and owner contact. Routes to the appropriate staff member with a full transcript.
Weekend callers looking for a new vet don't go to voicemail. Sofia captures every inquiry and puts them on the Monday schedule.
Published pricing
Published pricing as of 2026-08-30: $1,500 setup, then $297/month for Starter. We map your emergency routing, appointment types, and bilingual intake rules before launch.
$1,500
One-time setup
$297/month
Starter plan
Standard deployments may be ready in as little as 48 hours after required inputs and integrations are available; timing varies by configuration.
Veterinary clinics across Miami-Dade rely on Sofia to keep their phones answered around the clock.
Kendall
Coral Gables
Doral
Pinecrest
South Miami
Palmetto Bay
Yes. Sofia is configured with your emergency protocol — whether that's routing to an on-call vet, referring to a 24-hour emergency clinic, or capturing contact info for a morning callback. She follows your rules exactly and sends a full transcript to your team immediately.
Miami-Dade County is majority Hispanic, and a large share of pet owner calls — especially in Doral, Kendall, and Hialeah — come in Spanish. Sofia detects the caller's language in the first sentence and responds naturally, with no menu.
Yes. During setup we configure your appointment types, provider schedules, and availability rules. Sofia books directly into your calendar and sends confirmation by SMS or email.
Sofia collects pet name, species, breed, approximate age, reason for visit, owner name and contact info, and preferred appointment time. Everything is delivered to your team by email before the appointment.
A single missed new-patient call can represent $200–$800 in first-year revenue per pet. For clinics missing 5–10 calls per week after hours, that's $5,000–$25,000/year in unbooked patient relationships.
Published pricing is $1,500 one-time setup, then $297/month for Starter. Month-to-month, no annual contract, and no per-call fees. We configure your clinic protocols before launch.
Book a free 15-minute demo to review your clinic protocols. Standard deployments may be ready in as little as 48 hours after required inputs and integrations are available; timing varies by configuration.
Or explore: AI Receptionist Miami · Bilingual AI Receptionist · Pricing