A dog emergency at 2 AM. A cat in distress on Sunday. Sofia answers every call, books the appointment, and captures intake in English and Spanish — so your team walks in ready.
Serving Miami vet clinics in Kendall, Coral Gables, Doral, Pinecrest, South Miami & Palmetto Bay
35%
Calls Missed
avg vet clinic during peak hours
71%
Pet Owners
choose first clinic that answers
24/7
Coverage
including overnight emergencies
$297
Starting Price
per month, no per-call fees
Every feature built for the veterinary practice flow — not a generic call center tool.
Pet emergencies don't follow business hours. Sofia answers immediately, assesses urgency, and routes to your on-call vet or emergency referral.
Books wellness visits, vaccinations, dental cleanings, and follow-ups directly into your schedule with no hold time.
Miami's veterinary market includes many Spanish-speaking pet owners. Sofia switches languages automatically — no menu, no delay.
Collects pet name, species, breed, age, and owner contact info before the appointment — so check-in is faster.
Logs refill requests with pet name, medication, and owner contact. Routes to the appropriate staff member with a full transcript.
Weekend callers looking for a new vet don't go to voicemail. Sofia captures every inquiry and puts them on the Monday schedule.
“RAM AI Automations completely transformed my business. The AI receptionist has made day-to-day operations dramatically smoother. Calls are handled efficiently, leads are captured consistently, and customers get quick responses even when we're busy.”
70%
Cost reduction
48h
Time to live
Veterinary clinics across Miami-Dade rely on Sofia to keep their phones answered around the clock.
Kendall
Coral Gables
Doral
Pinecrest
South Miami
Palmetto Bay
Yes. Sofia is configured with your emergency protocol — whether that's routing to an on-call vet, referring to a 24-hour emergency clinic, or capturing contact info for a morning callback. She follows your rules exactly and sends a full transcript to your team immediately.
Miami-Dade County is majority Hispanic, and a large share of pet owner calls — especially in Doral, Kendall, and Hialeah — come in Spanish. Sofia detects the caller's language in the first sentence and responds naturally, with no menu.
Yes. During setup we configure your appointment types, provider schedules, and availability rules. Sofia books directly into your calendar and sends confirmation by SMS or email.
Sofia collects pet name, species, breed, approximate age, reason for visit, owner name and contact info, and preferred appointment time. Everything is delivered to your team by email before the appointment.
A single missed new-patient call can represent $200–$800 in first-year revenue per pet. For clinics missing 5–10 calls per week after hours, that's $5,000–$25,000/year in unbooked patient relationships.
No setup fee on the standard AI receptionist. $297/month flat, no per-call fees, no long-term contract. We configure your protocols and go live in 48 hours.
Book a free 15-minute demo. We'll configure Sofia for your clinic protocols and have you live in 48 hours.
Or explore: AI Receptionist Miami · Bilingual AI Receptionist · Pricing