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2026-05-28·3 min read
By Ramon Navarro
AI triage for family medicine: routing calls to the right provider
AI triage for family medicine: how to route patient calls to the right provider, reduce hold time, and prevent after-hours losses for small clinics.
healthcare-technologymedical-practiceSmall Business
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Ramon Navarro
CEO & AI Automation Architect for Small Business
15+ years enterprise IT including CIO roles at multi-location practices. Former Fortinet SD-WAN, MPLS, cloud and security engineer. Built RAM AI Automations after seeing small businesses priced out of enterprise-grade call automation.
Fortinet NSESD-WAN SpecialistHIPAA & PCI CertifiedCloud Infrastructure
📍 Cutler Bay, Miami-Dade County, Florida
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