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2026-05-28·3 min read
By Ramon Navarro
Patient retention: the role of consistent phone experience
Patient retention starts the moment the phone rings. How a consistent, on-brand phone experience prevents churn and wins back patients in Miami practices.
healthcare-technologymedical-practiceSmall Business
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Ramon Navarro
CEO & AI Automation Architect for Small Business
15+ years enterprise IT including CIO roles at multi-location practices. Former Fortinet SD-WAN, MPLS, cloud and security engineer. Built RAM AI Automations after seeing small businesses priced out of enterprise-grade call automation.
Fortinet NSESD-WAN SpecialistHIPAA & PCI CertifiedCloud Infrastructure
📍 Cutler Bay, Miami-Dade County, Florida
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